INTELLECTUAL PROPERTY

- UUendy Lau is a registered trademark. Unless specified, all designs, graphics and text on this website are the copyright of UUendy Lau.

PRESS

- We greatly appreciate if you notify us at  info@uuendylau.com  for any press coverage, or requesting higher resolution of photos.

CUSTOMER SERVICE

Email: info@uuendylau.com

PRICE

- Retail prices are listed in HKD or USD as stated.

- We reserve the rights to amend the description and price of products anytime without any given notice.

ONLINE ORDER PROCESS

- Upon receiving your order, we will send you an email confirmation in 24 hours.

- Unless otherwise specified, it usually takes 2 working days for us to process and dispatch your order, followed by another 2-5 working days for shipping. The delivery time is subject to the post office service of each countries.

- For amendment/ cancellation of order, please contact us at  info@uuendylau.com  within 24 hours after your order is made. Otherwise the product will be proceeded to delivery.

SHIPPING

- For Hong Kong, we provide free shipping with surface or registered mail.

- For other overseas countries, we use registered airmail. Tracking number will be provided when available.

- If you need a faster delivery, please contact us at  info@uuendylau.com  . Extra cost may apply.

- Items that are found damaged during shipping are non-refundable. 

REFUND/ RETURNS

- All goods sold are non-refundable. Contact us at  info@uuendylau.com if you need special assistance.