| Terms |
ONLINE ORDER PROCESS
- Upon receiving your order, we will send you an email confirmation in 24 hours.
- Unless otherwise specified, it usually takes 2 working days for us to process and dispatch your order, followed by another 3-5 working days for shipping. The delivery time is subject to the post office service of each countries.
- For amendment/ cancellation of order, please contact us at firstname.lastname@example.org within 24 hours after your order is made. Otherwise the product will be proceeded to delivery.
- For Hong Kong, we provide free shipping with surface or registered mail.
- For other countries in Asia, we usually use SF Express. Tracking number will be provided when available.
- For other overseas countries, we use registered airmail. Tracking number will be provided when available.
- If you need a faster delivery, please contact us at email@example.com . Extra cost may apply.
- Items that are found damaged during shipping are non-refundable.
- All goods sold are non-refundable. Contact us at firstname.lastname@example.org if you need special assistance.
- Retail prices are listed in HKD or USD as stated.
- The price and description of products can be amended anytime without any given notice.
- UUendy Lau is a registered trademark. Unless specified, all designs, graphics and text on this website are the copyright of UUendy Lau.
- We greatly appreciate if you notify us at email@example.com for any press coverage, or requesting higher resolution of photos.